The nineteen-year-old in a social media submit shared that she arrived 25 mins ahead of the escape while however was once no longer allowed to board the aviation. Along side that Shafali additionally discussed that the airline body of workers additionally didn’t deal with her smartly.
“Delhi to Varanasi: I came 25 mins before the departure time and we requested a lot, still I was denied entry. The staff’s behaviour was very rude. #indigo this wasn’t a good experience,” Shafali wrote.
Alternatively, there have been combined reactions on social media over the debate as customers identified that Shafali was once past due and the airline simplest adopted the principles.
“Boarding starts 25 mins before departure. U were late & @IndiGo6E just followed the rules,” a person wrote.
“If you were on the plane and someone else came in late and caused a delayed departure then you would’ve still complained about indigo for their lack of punctuality. Learn to respect everyone’s time,” wrote every other person.
“Their staff is like that only at all airports. They need to learn customer service and support. The way the behaves like govt bank employees in 90s,” spoke back every other person.
“I hope you understand that airlines also has to put your luggage into the luggage compartment and prep the plane for takeoff. Also plane has to pushback, taxi and reach the threshold of runway at departure time. 25 mins is not enough. That’s why common people reach 2 hours before,” wrote every other person.
